Hello Ton,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG shields are not activated even after you activated it. Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.
We would like to inform you that this is not an expected behaviour of AVG.
In this regard, we would suggest you to repair your AVG Internet Security — directly through the AVG Setup Wizard.
To repair the AVG Internet Security app, just follow these steps:
Click on Windows+ R and Search for appwiz.cpl
Locate AVG Internet Security and click on it
Click on Change
When the AVG Setup wizard appears, click on the Repair option
Restart your device - don’t miss this step!
If you’re still having any trouble, or have any questions, feel free to message us. We’d be happy to help.
after activation the status turns to "not activated"m again.
Is this a known problem and has someone a solution for this?
Hello Ton,
Thank you for contacting AVG Community Support.
We are really sorry to know that AVG shields are not activated even after you activated it. Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.
We would like to inform you that this is not an expected behaviour of AVG.
In this regard, we would suggest you to repair your AVG Internet Security — directly through the AVG Setup Wizard.
To repair the AVG Internet Security app, just follow these steps:
Click on Windows+ R and Search for appwiz.cpl
Locate AVG Internet Security and click on it
Click on Change
When the AVG Setup wizard appears, click on the Repair option
Restart your device - don’t miss this step!
If you’re still having any trouble, or have any questions, feel free to message us. We’d be happy to help.