Unable to change network to Private

General discussion
7

Hello Manish,

We are glad to help you.
We would like to inform you that AVG Firewall feature is updated in the latest version of 21.11.3215 (build 21.11.6809.439).
We request you to refer to this article: https://bit.ly/3K31zbV and verify the settings under Add trusted and untrusted networks.
Thank you and keep us updated.

8

Hello Manish, 

Thank you for sharing the screenshots with us. We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support. An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.

9

this is enoegh for me to stop using avg and go look for a diffrent one.  
how stupid can a development team be to not just HAVE A GODDAMN BUTTON I CAN FLIP IN THE APP TO SET MY OWN GODDAMN NETWORK TO PRIVATE INSTEAD OF PUBLIC!!!

1

Hi,

I am having trouble streaming Plex and previously i used to change the network to Private  but the new AVG Internet security does allow me to do that. I go to Settings > Basic Protection > Network Inspector. AVG version 21.11.3215 (build 21.11.6809.439). How do i do that?

2

Hello Manish, 

Thank you for sharing the screenshots with us. We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support. An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.

3

Hi Thanks, i did mark it as trusted (i trust this network) but when i go to Network inspector it shows as Public instead of Private. 
so which do i believe?

5

Hello Manish,

We are glad to help you.
We would like to inform you that AVG Firewall feature is updated in the latest version of 21.11.3215 (build 21.11.6809.439).
We request you to refer to this article: https://bit.ly/3K31zbV and verify the settings under Add trusted and untrusted networks.
Thank you and keep us updated.

4

this is enoegh for me to stop using avg and go look for a diffrent one.  
how stupid can a development team be to not just HAVE A GODDAMN BUTTON I CAN FLIP IN THE APP TO SET MY OWN GODDAMN NETWORK TO PRIVATE INSTEAD OF PUBLIC!!!

6

Hi Manish,
We will help you to check and clarify it.
Please restart your computer and check if the network inspector still shows the network that is added as "trusted" to be public network.
If the issue persists after restarting of computer, please share us the screenshot of the page where the network is showing as "public" instead of "private".
Please refer to this article (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=screenshot&supportType=home) to take the screenshot.
Thank you.