Hello, Byrone.
We're here to help. Are you able to download content when VPN connection is turned off? Do you receive any error message when you try to download? Or is it just the download is slow? If the download is slow, it is expected behavior as you may experience a slower internet connection when using AVG Secure VPN. A VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
If the download does not start at all, please try connecting VPN to a different location by clicking on 'Change location' on the interface.
Hi,
When I am connected to the VPN i am unable to download torrents or anything else for that matter how can i resolve this please?
Hello, Byrone.
We're here to help. Are you able to download content when VPN connection is turned off? Do you receive any error message when you try to download? Or is it just the download is slow? If the download is slow, it is expected behavior as you may experience a slower internet connection when using AVG Secure VPN. A VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
If the download does not start at all, please try connecting VPN to a different location by clicking on 'Change location' on the interface.