Hello Kenny,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG Secure VPN as its interface not responding properly after the update. Also, you are unable to reach our chat team. We can really understand your frustration. We will check and help you to resolve it.
We have checked it from our end, chat support link is working fine right now. You can reach our support team using below link :
https://support.avg.com/support_tech_chat
Also, we request you to try reinstall AVG Secure VPN program and check the status. If you still having the issue, please do let know. we will help you to resolve it through our remote support. We look forward for your response.
I have tried to contact your live support but it's showing a blank "white window" that never loads the support chat. I'm not using an adblocker that would block the chat function nor is my computer infected due to a clean install. is your live chat support center down?
The new version of the VPN does not allow you to exit the GUI when clicking the X button it's a pretty reproducible bug. Anyway i can contact live support to show them the issue? but the chats are not loading! i have contacted support mon-friday at all different times.
Hello Kenny,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG Secure VPN as its interface not responding properly after the update. Also, you are unable to reach our chat team. We can really understand your frustration. We will check and help you to resolve it.
We have checked it from our end, chat support link is working fine right now. You can reach our support team using below link :
https://support.avg.com/support_tech_chat
Also, we request you to try reinstall AVG Secure VPN program and check the status. If you still having the issue, please do let know. we will help you to resolve it through our remote support. We look forward for your response.