Unable to get the order history

Dear Sirs,

Currently, we have subscribed AVG Internet Security (Multi-Device) and is expiring on 12/6/2025 - Order # 2016058134439.
When we login to AVG Account, we are unable to see this order.
How can we renew if past order is not existing.

Please advise ASAP.

Thanks & best regards,
Nancy
Email : nancyleong@ustrading.com.sg