Hello Paul,
Sorry for the inconvenience caused. I request you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting, Please go to the drive where you installed the remover tool and look for a folder named as "AVG Remover" and I request you to delete it manually. And then I request you to install AVG Internet Security based on your OS (32-bit or 64-bit) .To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Internet Security for 32-bit: http://files-download.avg.com/inst/mp/AVG_Internet_Security_x86_744.exe
To download AVG Internet Security for 64-bit: http://files-download.avg.com/inst/mp/AVG_Internet_Security_x64_743.exe
Please follow the above instructions and let us know the status. Thank you.
Hello Paul,
Sorry for the inconvenience caused. I request you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting, Please go to the drive where you installed the remover tool and look for a folder named as "AVG Remover" and I request you to delete it manually. And then I request you to install AVG Internet Security based on your OS (32-bit or 64-bit) .To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Internet Security for 32-bit: http://files-download.avg.com/inst/mp/AVG_Internet_Security_x86_744.exe
To download AVG Internet Security for 64-bit: http://files-download.avg.com/inst/mp/AVG_Internet_Security_x64_743.exe
Please follow the above instructions and let us know the status. Thank you.