Hello Dave,
We understand how disappointing this could be. Have you installed any other conflicting Antivirus program on your computer?
Thank you.
I keep getting this error, however many times I try and install AVG Zen. Have used the AVG remover tool to unistall but makes no difference. Does anyone know how to resolve this? I'm running Windows 10.
I did have mcafee, but uninstalled it after I first got this error, but it didn't make any difference.
Hello Dave,
We apologize for the inconvenience caused. We would request to uninstall AVG using the latest version of AVG Remover tool and reinstall AVG Free.
Click on the link below to uninstall AVG:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Once uninstalling, please follow the steps below to reinstall AVG Free.
To determine whether your OS is a 32-bit or 64-bit, please click on this link.
http://support.microsoft.com/en-us/kb/827218
After determining the OS please select the correct installation file to install AVG Antivirus Free
Click the link below to install AVG Antivirus Free (32 bit):
http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
Click the link below to install AVG Antivirus Free (64 bit):
http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Thank You. Please feel free to contact us for any further assistance.
Hello Dave,
We understand how disappointing this could be. Have you installed any other conflicting Antivirus program on your computer?
Thank you.