Hello Brian,
We are sorry to hear about the inconvenience caused. We would request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link (https://support.avg.com/support_contact_form?l=en_US ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.
I purchased 1 time payment upgrade to AVG Pro on my Android phone and paid via paypal.
I have not received the upgrade which I though would happen automatically nor received any info on serial number and instructions to perform the upgrade. Can you advise.
Hello Brian,
We are sorry to hear about the inconvenience caused. We would request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link (https://support.avg.com/support_contact_form?l=en_US ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.