Unable to Install. Windows error: App blocked for your protection

AVG Performance
10

It is the trial version.
Windows would not allow me to take a screenshot of the error message so I had to take an actual shot with my cel.
App Bloked Error

9

Bernardo,
Are you trying to install AVG PC Tuneup trial version? Share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of error message you received to check and assist further.

1

I'm not being able to install AVG Performance. Windows is blocking the installation.
Doesn't recognize the certificate.

4

Bernardo,
Are you trying to install AVG PC Tuneup trial version? Share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of error message you received to check and assist further.

5

Bernardo,

Thank you for confirming. To resolve this issue, we would like to offer you a free remote assistance service as a best way of resolving it. I have sent you an email with instructions to get connected with our remote support team from your computer. Please check your inbox and spam box as well.

8

It is the trial version.
Windows would not allow me to take a screenshot of the error message so I had to take an actual shot with my cel.
App Bloked Error

7

Windows Defender is disabled. I´m actually using AVG Antivirus. This doesn't seem to be a firewall problem.

Windows doesn't trust this program for some reason.

6

Bernardo,

Are you logged on to your PC with administrator rights? If you need help to check whether you are logged into Windows as a user with administrative rights or not, click on this link http://support.avg.com/SupportArticleView?urlname=How-to-check-if-I-m-using-administrative-account for instructions.

2

Bernardo, please disable AVG temporarily on your computer and check if that fix the issue.

To disable AVG temporarily, please right click on the AVG icon present at the bottom right corner of your desktop(System Tray) and you can see a scroll bar to "Disable Protection". Please click on the same to disable AVG Protection and check if you are able to access this application.

3

Hello Bernardo,
Thank you for providing screenshot. It seems the AVG Performance exe file is getting blocked by Windows defender or any third party security program. I request you to check if you have installed any third party security program on your computer (control panel > program and features). If yes, then please disable the protection and try to install AVG Trial TuneUp program. If not then you can disable Windows Defender to install AVG PC TuneUp.
Best regards,
Alok.