Unable to log into games, developers said my antivirus was interfering

AVG Protection
3

Hello Daisy,

I understand the inconvenience but you have confirmed that the issue persist even after disabling or uninstalling AVG Antivirus free.
This proves that AVG isn't causing the issue.
We will be able to assist further if the issue is due to AVG.

1

I have been unable to log into two games recently. This isn't normally an issue because I have very slow internet and my connection is unreliable at best, but after several days of this I contacted the game developers about this issue. They told me my antivirus, AVG Antivirus Free, was causing this issue and I should try either disabling it or uninstalling it temporarily. I tried doing both but I am still unable to play these games. I contacted the developers again and they suggested I contact AVG to try and resolve my problem. I am at a complete loss as I have had this antivirus for a while now and have had no issue whatsoever.

2

Hello Daisy,

I understand the inconvenience but you have confirmed that the issue persist even after disabling or uninstalling AVG Antivirus free.
This proves that AVG isn't causing the issue.
We will be able to assist further if the issue is due to AVG.