Hi Sandra,
We're glad to look into this & help you.
Usually, AVG detects & notifies you, if it finds a malicious file or url.
For better clarity, share us the screenshot of the threat notification after clicking on 'See details' in it.
Hello
I've been unable to log into my PNC bank account. AVG (Web Shield) aborts the connection.
Threat Name: HTML: PhishingBank-COG [Phish]
I went into the application and turned off Web Shield for ten minutes and was able to get into my bank account. Please fix this. There's no point in having AVG if I have to turn it off.
Thank you,
Sandra
I've been unable to log into my PNC bank account. AVG (Web Shield) aborts the connection.
Threat Name: HTML: PhishingBank-COG [Phish]
I went into the application and turned off Web Shield for ten minutes and was able to get into my bank account. Please fix this. There's no point in having AVG if I have to turn it off.
Thank you,
Sandra
Thank you you for the screenshot, Sandra
As informed in the previous message we are aware of this threat detection and the fix was released few hours ago.
Please perform virus definitions updates as mentioned in this article (https://support.avg.com/SupportArticleView?l=en&urlName=Update-AVG-Antivirus&supportType=home) and check the status.
Thank you.
As informed in the previous message we are aware of this threat detection and the fix was released few hours ago.
Please perform virus definitions updates as mentioned in this article (https://support.avg.com/SupportArticleView?l=en&urlName=Update-AVG-Antivirus&supportType=home) and check the status.
Thank you.
I am having same problem!
Hi Craig,
We are aware of this threat detection and the fix was released few hours ago.
Please perform virus defintions updates as mentioned in this article (https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus) and check the status.
Thank you.
Hi Sandra,
We're glad to look into this & help you.
Usually, AVG detects & notifies you, if it finds a malicious file or url.
For better clarity, share us the screenshot of the threat notification after clicking on 'See details' in it.
Here's my screenshot

I was able to get on my PNC account today. Don't know if it fixed itself or what.
I was getting the same message as Craig Dobson (above). Thanks for that screenshot, Craig. I am not able to paste mine here. (I saved it into a Word document, can't convert it to jpeg or gif.) It's the same as you show, I just expanded the details option. I don't see an option to upload a PDF or WORD file.
Thanks!
I was getting the same message as Craig Dobson (above). Thanks for that screenshot, Craig. I am not able to paste mine here. (I saved it into a Word document, can't convert it to jpeg or gif.) It's the same as you show, I just expanded the details option. I don't see an option to upload a PDF or WORD file.
Thanks!