Unable to open a MS-Word document

Hello William,
How long are you facing with this issue? Please send us a scree-shot( http://avgread.me/1aZxsAV ) of the error message which will help us in identifying the issue and assist you better. Thank you.

Hello William,
How long are you facing with this issue? Please send us a scree-shot( http://avgread.me/1aZxsAV ) of the error message which will help us in identifying the issue and assist you better. Thank you.

PC-TuneUP - unsble to open a MS-Word file. error mess is: "Not enough quota is available to process this command". That is coming from Program Deactivator.exe.
I do not find any help search results for "quota". I am able to open the file with OpenOffice Write.