Unable to open webpages

AVG Performance
6

Hello Mark,

We are sorry for the inconvenience caused.
Did you install AVG TuneUp program again and check whether the issue persists?
What is the message that you received for each webpages that you tried to visit?

7

Thanks for your help.  I have uninstalled AVG and reinstalled everything so when it occurs again I will request the additional support to troubleshoot.

Kind regards
Mark

3

Thanks for your help.  I have uninstalled AVG and reinstalled everything so when it occurs again I will request the additional support to troubleshoot.

Kind regards
Mark

1

I have AVG Ultimate installed and all of a sudden I am not able to open up any webpages.  After a reboot I found that I was able to open webpages but then after about 30 seconds I'm not able to again.  The only thing that fixes it is if I uninstall AVG Tune Up.  Is this a know issue and what is the fix?

I have had this issue twice now. The second time was after I installed PC Tuneup again.

2

Thanks for the quick reposnse.  I uninstalled all AVG software and reinstalled it again and it was working well for about a day but then the same problem happened.  I did not get an any errors.  I just get the spinning (loading) wheel in IE/Firefox/Chrome, when I try to open a webpage. And it gets stuck on that.  A reeboot doesn't fix it. I think it happens when AVG updates.

4

Hello Mark,

We are sorry for the inconvenience caused.
Did you install AVG TuneUp program again and check whether the issue persists?
What is the message that you received for each webpages that you tried to visit?

5

You are most welcome.
Thank you for the detailed information.
In this case, we request you to get our additional support help in analyzing the issue.
We have sent you the email instructions to get our additional support.
Please check for the email on spam and junk folders if it is not present in the inbox.