Changing those settings did not help only thing that does is shutting off the firewall which is ridiculous. Is there another fix? or should i request a refund?
Thank you for the clarification, Jenny.
In this case, we request you to enable the following AVG Enhanced Firewall settings and check if the issue persists:
"Internet connection sharing mode", "Allow windows file and printer sharing" and "Allow remote desktop connections to this computer".
Refer to this article to change the above mentioned settings. Also, please let us know if you're using any VPN service.
Keep us updated.
Hi Jenny.
We're here to help.
Let us first determine which AVG shield is causing the issue.
Please disable each AVG component and verify the issue. Click this link to disable individual components in AVG.
I a using the paid version of AVG for my laptop and ever since i have updated it it will no longer connect when I attempt to project my laptop to my Roku TV. Is there a fix or should I just cancel AVG
Yes as stated before I did that still won't work I still habe to shut off the firewall for it to work
Jenny, I regret to hear the issue persists.
I have sent an email containing instructions to get connected with our remote assistance team.
They'd be glad to connect to your PC remotely and work on it to resolve the issue.
Hi Jenny.
We're here to help.
Let us first determine which AVG shield is causing the issue.
Please disable each AVG component and verify the issue. Click this link to disable individual components in AVG.