Unable to renew avg tuneup

Hello Graham,
You've reached the AVG community support forum.
I am sorry to hear that, you are unable to renew your AVG TuneUp subscription. We have a designated team who handle billing/sales related inquiries. For further assistance in this regard, we'd recommend that you contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) click on purchase and renewal option to contact our sales team via live chat. 

Thank you for understanding in advance!

Hello Graham,
You've reached the AVG community support forum.
I am sorry to hear that, you are unable to renew your AVG TuneUp subscription. We have a designated team who handle billing/sales related inquiries. For further assistance in this regard, we'd recommend that you contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) click on purchase and renewal option to contact our sales team via live chat. 

Thank you for understanding in advance!

My subscription has expired and when I attempt to renew the subscription I get a msg saying "Unable to load AVG Store" Any ideas