Unable to run game on STEAM

AVG Protection
3

Hello Poom,
We apologize for the inconvenience caused.
We have sent you an email to registered email address. Please follow the instructions in the email and get connected with our Tech so that our Tech could check and assist you better is resolving your issue.
Thank you. Joyson, AVG Customer Care.

1

Hi 
After I upgrade AVG internet security to new version yesterday, I cannot run the online game (Mobius final fantasy) on Steam unless I turn off the online shield. The game ran normally on the previous version of AVG.I already put the game folders into exception because of false alarm since the old AVG version.  

Could you fix this?

2

Hello Poom,
We apologize for the inconvenience caused.
We have sent you an email to registered email address. Please follow the instructions in the email and get connected with our Tech so that our Tech could check and assist you better is resolving your issue.
Thank you. Joyson, AVG Customer Care.