Unable to scan the computer

Hello Jayendra,
I apologize for the inconvenience caused.
Could you please let us know the name of the AVG product you have installed in your pc? also from when does you face this issue? and let us know the operating system you have installed in your pc, so that we are more happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

My computer shuts down when i scan my pc it does't work beyond 20%

Hello Jayendra,
I apologize for the inconvenience caused.
Could you please let us know the name of the AVG product you have installed in your pc? also from when does you face this issue? and let us know the operating system you have installed in your pc, so that we are more happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.