Hi Doreen,
We regret the inconvenience and let's work together to fix the issue. To Uninstall the AVG we suggest you to run the below AVG tools.
AVG Clear: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"
AVG Remover tool: http://files-download.avg.com/util/tools/AVG_Remover.exe
Once you finished with above steps please restart the PC and follow the below link to install the AVG Internet Security-Unlimited.
http://files-download.avg.com/inst/mp/AVG_Protection_806.exe
After these steps, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
just purchased a yearly cover but my avg free trial will not uninstall unless I uninstall all avg, it keeps coming up that I am not covered,but new yearly one never pops up just the expired one
Hi Doreen,
We regret the inconvenience and let's work together to fix the issue. To Uninstall the AVG we suggest you to run the below AVG tools.
AVG Clear: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"
AVG Remover tool: http://files-download.avg.com/util/tools/AVG_Remover.exe
Once you finished with above steps please restart the PC and follow the below link to install the AVG Internet Security-Unlimited.
http://files-download.avg.com/inst/mp/AVG_Protection_806.exe
After these steps, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.