Hello Prudence,
I am sorry to know that your mobile phone got locked and I help you with that. To unlock your phone please follow the instructions mentioned in this link: http://avgread.me/1JEloSz.
If that doesn't help, Please follow the below steps to contact our Mobile team.
Open AVG Anti-virus app/AVG Cleaner app.
Tap on drawer.
Click on Help and support-> Contact support and fill the form.
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
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PRUDENCE, AVG Android support is provided through email only.
AVG Guru
I recently changed the sim card on my android device, forgot my pin and now I'm unable to unlock the device.It somehow disappeared from the portal and I am unable to access it. Please help.
PRUDENCE, AVG Android support is provided through email only.
AVG Guru