Unable to update my avg antivirus

AVG Protection
3

Hello Adedamola,
I apologize for the inconvenience caused while updating AVG Antivirus program.
I would request you to re-install your AVG Internet Security program to fix this issue.
Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

Please refer the following link http://avgread.me/1DXPL5z to download and install AVG again.
Please feel free to contact us for any further assistance.
Thank you.

1

I am unable to update my AVG internet security 2015. Message: An error occured when saving the configuration, connection is off-line.

Anybody with any help please?

2

Hello Adedamola,
I apologize for the inconvenience caused while updating AVG Antivirus program.
I would request you to re-install your AVG Internet Security program to fix this issue.
Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

Please refer the following link http://avgread.me/1DXPL5z to download and install AVG again.
Please feel free to contact us for any further assistance.
Thank you.