Unable to use Chrome

Hello Debbie.
We regret any inconvenience caused.
If I may ask, how did you narrow down this issue to AVG?
Did the issue get resolved when you disable AVG protection temporarily?
Which URL are you experiencing issue to access?

Ok, so I am getting very frustrated and thinking about cancelling security on my sons laptop. Its not allowing us to use Chrome properly. I am trying to log onto his school microsoft account but for some reason we are being blocked. I have amended the Microsoft account to be able to access AVG but I am unable to add Microsoft to the allowed apps on the AVG App. Anyone know what to do please?

Hello Debbie.
We regret any inconvenience caused.
If I may ask, how did you narrow down this issue to AVG?
Did the issue get resolved when you disable AVG protection temporarily?
Which URL are you experiencing issue to access?