Unable to use Chrome

I had a problem when I installed AVG security and could not access my microsoft account. I uninstalled security and got on straight away. I have reinstalled AVG but how do I stop this happening. It does not do it on my phone

2 Likes

Hello Debbie.
We regret any inconvenience caused.
If I may ask, how did you narrow down this issue to AVG?
Did the issue get resolved when you disable AVG protection temporarily?
Which URL are you experiencing issue to access?

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Ok, so I am getting very frustrated and thinking about cancelling security on my sons laptop. Its not allowing us to use Chrome properly. I am trying to log onto his school microsoft account but for some reason we are being blocked. I have amended the Microsoft account to be able to access AVG but I am unable to add Microsoft to the allowed apps on the AVG App. Anyone know what to do please?

Hello Debbie.
We regret any inconvenience caused.
If I may ask, how did you narrow down this issue to AVG?
Did the issue get resolved when you disable AVG protection temporarily?
Which URL are you experiencing issue to access?

3 Likes