Hello Debbie,
We couldn't find an active subscription on your *****@blueyonder.co.uk account.
Could you mention the domain of new email address that you registered with AVG to assist further?
Thanks.
I recently changed my email address and login details but now I cannot see any of my AVG subscriptions.
Thank you for concise answer - I was concerned that I was on a "Bad" site. Why did 'Balasubramanian' say there were no subcriptions for this email??
Thank you, but the email address with @tesco.net is not registered with us. We have sent you an email with further information. Please check your inbox and spam box as well and revert it to assist you further.
You are most welcome. Balasubramanian was referring to AVG subscriptions for Windows devices as we were not aware that you are contacting us about Android subscriptions. The database for Windows and Android AVG products are maintained separately.
Debbie, we were just trying to confirm the correct registered email address with us. We could see that you have both AVG Anti Virus Pro and AVG Cleaner Pro registered with the email address you used to contact us here. Please note that AVG subscriptions for Android will not be displayed under AVG MyAccount. Login to Google play store to manage AVG subscriptions for Android.
Are you sending Spam emails! as the email you have used is nothing to do with me - I paid AVG to protect my identity not to make spurious links (yes I am angry). The product is for Android
My orginal email was deborah.parkin@tesco.net
Hello Debbie,
We couldn't find an active subscription on your *****@blueyonder.co.uk account.
Could you mention the domain of new email address that you registered with AVG to assist further?
Thanks.