Hi Belinda,
We are sorry to know this.
We will check and help you with this issue.
If you manually select a location in the AVG Secure VPN, your IP address will be the server's IP address.
But if you choose an optimal location, which is a server with the best connectivity.
The Location will keep changing to the best connectivity so does your virtual IP address.
Websites often attempt to identify the location of visitors using their IP address, a process called IP geolocation. IP geolocation uses a database that pairs IP address ranges and geographical information. The information in this database can be inaccurate for several reasons:
1, AVG does its best to provide accurate information to the IP geolocation databases, but the database providers may take extra time to update the location.
2, The website may be using an outdated version of the geolocation database.
3, In certain locations, we rent dedicated servers to ensure AVG Secure VPN and the IP geolocation databases are updated by the server provider on AVG's behalf. Because AVG is a Czech company, these providers may indicate the location as the Czech Republic.
We request you to change to the nearby location from AVG Secure VPN and check if it shows the correct location from a nearby server.
Thank you and keep us updated.
although my secure VPN is showing Auckland(Iactually live in the south island) I am unable to watch TV One On Demand because it says incoreect time zone/not in NZ. error codeVID=GEO. How do I resolve this
Hi Belinda,
We are sorry to know this.
We will check and help you with this issue.
If you manually select a location in the AVG Secure VPN, your IP address will be the server's IP address.
But if you choose an optimal location, which is a server with the best connectivity.
The Location will keep changing to the best connectivity so does your virtual IP address.
Websites often attempt to identify the location of visitors using their IP address, a process called IP geolocation. IP geolocation uses a database that pairs IP address ranges and geographical information. The information in this database can be inaccurate for several reasons:
1, AVG does its best to provide accurate information to the IP geolocation databases, but the database providers may take extra time to update the location.
2, The website may be using an outdated version of the geolocation database.
3, In certain locations, we rent dedicated servers to ensure AVG Secure VPN and the IP geolocation databases are updated by the server provider on AVG's behalf. Because AVG is a Czech company, these providers may indicate the location as the Czech Republic.
We request you to change to the nearby location from AVG Secure VPN and check if it shows the correct location from a nearby server.
Thank you and keep us updated.