Please cancel auto renewal option. When renewal is due I will pay for each programme on line personally. Access to my PayPal account by AVG has been cancelled
Hello David,
We regret for the inconvenience. When you purchase AVG program, the Auto renewal option will get turned on automatically to help our customers to continue their AVG product. If you wish you can cancel the auto renewal option, so that you will not get charge in the future. Please let us know if you would like to Turn off the auto renewal option, we will certainly assist you with that.
Thank you.
I have received an email from AVG saying that they will charge my PayPal account when renewals are due (at a greatly increased charge!).
I have not given any permission to access my PayPal account automatically and any attempt to access my PayPal account will be blocked.
What is the correct email address to contact AVG directly, the website goes round in circles without ever providing a simple email address
Hello David,
We regret for the inconvenience. On checking with your account we can see that you have active product of AVG Internet Security for unlimited devices and AVG PC Tune up. Since you had mentioned that we need to cancel auto renewal for your both AVG programs, we keep you informed that the continuous subscription has been already cancelled for your licenses. We assure that you will not be debited in future by AVG. Thank you for your understanding.