Hello Barbara,
You've reached the AVG community support forum.
We are sorry to hear that you want to get a refund for AVG subscription and unable to reach our support via email.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
You can also reach our AVG billing & sales team via live chat or voice using this link: https://support.avg.com/avg/en/ww/home/current/contact
After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you for your understanding.
It was charged € 93.99 in my bank account by AVG Technologies for an antivirus that I did not authorise. I'd like to contact the AVG support for asking refund but I was not able to find an e-mail to which write for it. I'd like to receive support and a refund. I just want to pay for 1 antivirus license for 1 device. Thank you
Hello Barbara,
You've reached the AVG community support forum.
We are sorry to hear that you want to get a refund for AVG subscription and unable to reach our support via email.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
You can also reach our AVG billing & sales team via live chat or voice using this link: https://support.avg.com/avg/en/ww/home/current/contact
After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you for your understanding.
Hello Martin,
Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to reach our support team via provided support link.
We have checked it from our end, the contact form is working fine from our end. Could you please try to access the link via different browsers and check the status? We look forward for your response.