Unauthorised charge

AVG Subscription
3

Hello Nikola,

We acknowledge your refund request.
The charge of €49,99 wasn't found on your current account of AVG.
Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows this charge which will help us to locate the exact account.

1

Hi,

I unsubscribed from AVG a year ago but nevertheless I was charged 49,99€ even if I’m not using any license. Please proceed to refund, thank you!

Best regards,
Nikola.

2

Hello Nikola,

We acknowledge your refund request.
The charge of €49,99 wasn't found on your current account of AVG.
Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows this charge which will help us to locate the exact account.