Unauthorised payment of £74.95 was taken out of my RBOS account via PayPal. You gave me no arning

Hi Christine,

We're glad to look into this & clarify the charge.
Upon checking your account, we're unable to find the charge. It might be under your alternate account.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting them.
Please revert to us via email to proceed further.

AVG took £74.99  out of my RBOS account via Paypal on the 5th August 2020.  This was unauthorized, I attempted to stop payment, unsuccessfully. I had a problem last year and tried to get a refund but was told I had left it too late.  Please explain to me why, because you have my bank details, you can withdraw any amount of money, any time, from my account.  I live on a small pension and this amount is exorbitant especially since you are still trying to get more money from me through requests to make update.  This has caused me a great deal of stress.
Christine Marhall

Hi Christine,

We're glad to look into this & clarify the charge.
Upon checking your account, we're unable to find the charge. It might be under your alternate account.
As it isn't recommended to share the account/order info over this post, we've sent you an email requesting them.
Please revert to us via email to proceed further.