Unauthorised payment taken from bank account

Hello Peter,

I regret for the inconvenience caused.

I am unable to find any recent charge taken with this email address.

I have sent you an email, please reply to that email with the requested information.

We will locate your account and assist you further.

I see there are a spate of posts about unauthorised payments being taken.
I have the same problem - a payment of £52-99 was taken from my account a few days ago. I have no recollection or record of agreeing this and no longer use avg. I’ve asked my bank to dispute this. I’m pretty pissed off that I have to waste my time trying to sort this out and will make sure it goes viral if it turns out to be dodgy.
Is this a scam?

Hello Peter,

I regret for the inconvenience caused.

I am unable to find any recent charge taken with this email address.

I have sent you an email, please reply to that email with the requested information.

We will locate your account and assist you further.