Hi Lynn,
We acknowledge your refund request.
However, upon checking your account, we're unable to find any charges/subscriptions. It might be under your alternate account.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.
I've just been billed £74.99 for a subscription renewal. I've had no notification to my account email about the payment being due. In my account there are no subscriptions showing and I can't get in touch with customer service, I've tried several times to get in touch and the site doesn't accept my details even though I'm logged into my account. I would like a refund please.
Hi Lynn,
We acknowledge your refund request.
However, upon checking your account, we're unable to find any charges/subscriptions. It might be under your alternate account.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.