I've just been billed £74.99 for a subscription renewal. I've had no notification to my account email about the payment being due. In my account there are no subscriptions showing and I can't get in touch with customer service, I've tried several times to get in touch and the site doesn't accept my details even though I'm logged into my account. I would like a refund please.
Hi Lynn,
We acknowledge your refund request.
However, upon checking your account, we're unable to find any charges/subscriptions. It might be under your alternate account.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.
Hi Lynn,
We acknowledge your refund request.
However, upon checking your account, we're unable to find any charges/subscriptions. It might be under your alternate account.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.