Unauthorised payment

Hello Allan,

Let us explain this clearly. You have been charged for renewal of AVG TuneUp - Unlimited. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email.This also contained information on how to unsubscribe.

Are you looking for refund for this AVG Tuneup?

Hello Allan,

Let us explain this clearly. You have been charged for renewal of AVG TuneUp - Unlimited. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email.This also contained information on how to unsubscribe.

Are you looking for refund for this AVG Tuneup?

An unauthorised payment was taken from my co-operative bank on 26th June 2019 please refund this without delay; and close my account.