Unauthorised payment

AVG Subscription
5

Hello Michael,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

6

I have replied to the emails sent by both you and your colleague Abdul Kader but the response to Abdul keeps coming back as  
"Dear Customer, Unfortunately, your email wasn’t delivered because we can’t identify which ticket it refers to."   
I am unwilling to give card or bank details on this forum, please email me directly to sort out this issue

1

DRI*AVG Technologi took £38.99 from my bank account on12 August,  this was an unauthorised payment.  I have not had or used a computer for over 2 years.how do I get a refund please

2

Thank you for taking out your most valuable time to writing us back Michael,
I am sorry to hear that you are unable to reply back to us via email. Please do not share your card details in AVG Forum. I have sent you the email regarding this issue. Please check for the email and get back to us.

Thank you for your understanding. 

3

I have replied to the emails sent by both you and your colleague Abdul Kader but the response to Abdul keeps coming back as  
"Dear Customer, Unfortunately, your email wasn’t delivered because we can’t identify which ticket it refers to."   
I am unwilling to give card or bank details on this forum, please email me directly to sort out this issue

4

Hello Michael,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.