Hi Deborah.
We'll certainly clarify these charges and help with your refund request.
Unfortunately, you do not have any active subscriptions for AVG registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account details and assist further.
Digital River Ireland have taken unauthorised payments out of my credit card account through Paypal. I have one subscription only for renewal annually. I have had 5 payments from this company taken out since July last year. I am unable to retrieve my money back through Paypal. Buyers beware - this is security software? Paypal will not do anything about this companies unauthorised payments. After doing research, this seems to be a common complaint. The amounts are: 31 July 2019 $104.99: 11 Aug 2019 $59.98: 10 Sept 2019 $54.99: 16 Sept 2019: $107.76: 13 March 2020 $71.76. Please explain??? When can I expect a refund??
Hi Deborah.
We'll certainly clarify these charges and help with your refund request.
Unfortunately, you do not have any active subscriptions for AVG registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account details and assist further.