Hello Peter,
I will help you with the necessary information on this charge.
You have been charged for the automatic renewal of AVG TuneUp Unlimited.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
I have sent you an email, please reply to that email with the requested information.
I have been chargeda further years subscription when I did not want it. I gave no authorisation for this money to come out of my account and in fact I requested that I withdraw from membership some time ago. It seems to have been ignored and some company called digital river has withdrawn nearly £45 from my account. I do not want tro continue with avg and am requesting a refund
Hello Peter,
I will help you with the necessary information on this charge.
You have been charged for the automatic renewal of AVG TuneUp Unlimited.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
I have sent you an email, please reply to that email with the requested information.