Jerome, Have you previously used an AVG product & forgot to cancel automatic renewal?. Have a look @ this article (http://avgclick.me/cancelautorenewal). Also have a look @ this article (http://avgclick.me/AVGRefundPolicy).
AVG Guru
This is so clearly a known scam fram AVG.
They can deny it all they want but I have written proof of cancelation of my subscription month ago but today they still withdraw from my bank account.
I have reported this issue to my bank and to visa international as a fraud.
If my money is not returned tomorrow I will involve the police and file a case.
James H. Stodden
We acknowledge your refund request.
Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
Feel free to contact us if you require any further help.
Avg just removed 59.99 feom by bank account last nite please reimburse my account thank you
AVG Guru
I have a charge of $39.99 July 16 shown as AVG eCommerce Cy Ltd. and I don't believe I authorized this or at least I should not be charged because I am not using AVG anything. How do I get this situation solved and get my money back?
Please visit https://support.avg.com/support_sales and click on "Request a refund". Then fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days. Thank you.
haha unbelivable, been browsing through here.
This is so clearly a known scam fram AVG.
They can deny it all they want but I have written proof of cancelation of my subscription month ago but today they still withdraw from my bank account.
I have reported this issue to my bank and to visa international as a fraud.
If my money is not returned tomorrow I will involve the police and file a case.
I was trying to buy lunch in the campus librart today and my payment was refused. I am a student and AVG has emptyed out my account with a bill for 69.99 euros. No I will have to find someone to borrow me money to buy food until the rest of the month. This is a HUGE sum of money for me! How the hell can you scam people like this ?! Give it back right away!
Hi James,
Thank you for reaching out to us with your request.
I've cancelled all the Auto Renewals and the license will not be renewed and no money will be taken from your account for the renewal.
Hi,
We acknowledge your refund request.
Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
Feel free to contact us if you require any further help.
Mikal, I have replied to your Facebook private message explaining that recent charge was debited for AVG PC TuneUp Trial product which you have signed up.
You will get the refund amount debited in 7 business days.
Your patience is much appreciated.
I don't want AVG and I am not using it anymore Please take it off m6y Pay-Pal account
James H. Stodden
If you have received an offer for the same product, you can get refund of this auto renewed license and purchase the new one using the offer.
I could see that you have already applied for refund.
Keep checking your email to know about the status.