Hello James,
We regret for the inconvenience caused. Upon checking your records, we found that you have already cancelled your AVG subscription which was registered under the account "ymail.com". However you had last year purchased another subscription registered under "gmail.com" and since the auto-renewal of this subscription was 'active', the product has got auto-renewed. You would have also received an email to "gmail.com" account and you will find the link to cancel the subscription in the same email. We further checked that you have applied for refund and the refund request case number is 03739219 .You may soon be contacted by our refund team in order to process your refund request. Thank you.
After arguing with you people last year, you again have billed my account for a product that I haven't used in over a year. I want a refund! I'm sick of doing this already. I'm reporting you jackasses for fraud now. In the meantime give me back my money!
Hello James,
We regret for the inconvenience caused. Upon checking your records, we found that you have already cancelled your AVG subscription which was registered under the account "ymail.com". However you had last year purchased another subscription registered under "gmail.com" and since the auto-renewal of this subscription was 'active', the product has got auto-renewed. You would have also received an email to "gmail.com" account and you will find the link to cancel the subscription in the same email. We further checked that you have applied for refund and the refund request case number is 03739219 .You may soon be contacted by our refund team in order to process your refund request. Thank you.