Unauthorized charge by avg

AVG Subscription
3

Hello Keith,

I will help you with the necessary information.

I see from your record that a refund of 79.99 EUR was processed from our end. It does not have any control over the currency exchange rates.

We request you to check the same with your bank.

1

I had £75 taken from my account by AVG for a service i did not request, I asked for a refund which was sent, but because of exchange rates and bank charges (original was 79 euros), my refund to my account was £69, so I lost  over £5 for an AVG mistake.
i thought AVG was supposed to protect us from SCAMS, but it looks like they are the biggest scamers

2

Hello Keith,

I will help you with the necessary information.

I see from your record that a refund of 79.99 EUR was processed from our end. It does not have any control over the currency exchange rates.

We request you to check the same with your bank.