Unauthorized charge on my credit card

My subscription did not expire and my credit card was charged, Why wasn't I given the option too let AVG know if I still wanted to renew my subscription before my card was charged. I am requesting a partial refund or possibly a full refund.

Hi Vincent,
Thank you for contacting AVG Community Forum. I see you are facing issues with the charge that you were not aware of. I am sorry for the inconvenience. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. Thanks and Keep us updated.

Hi Vincent,
Thank you for contacting AVG Community Forum. I see you are facing issues with the charge that you were not aware of. I am sorry for the inconvenience. As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. Thanks and Keep us updated.