Unauthorized Charge

Hi Elijah,

We acknowledge your refund request.
Upon checking your account, we see that AVG Internet Security has been renewed as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification email on 5/6/19. This email also contained instructions on how to cancel the subscription.
If you'd like to cancel this subscription & get refunded, we do understand.

I have a charge on my card for $86.19, I did not authorize this purchase. I need a refund as soon as possible.

Hi Elijah,

We acknowledge your refund request.
Upon checking your account, we see that AVG Internet Security has been renewed as it was enrolled to automatic renewal during the time of purchase.
We do send pre-billing notification email on 5/6/19. This email also contained instructions on how to cancel the subscription.
If you'd like to cancel this subscription & get refunded, we do understand.