Unauthorized charges

Hi Effrain,

We will certainly check this for you.

We see that you have subscribed to the trial version of AVG Internet Security - unlimited program. This trial subscription has been renewed automatically to the paid version that is why the charge of 69.99 USD happened on your account.

We have also sent you the renewal reminder notification on 9/2/18 informing you about the automatic renewal process.

I have cancelled the automatic renewal for this current subscription and this product won't be renewing in future.

Do you wish to get refund for this subscription?

I did not buy anything from avg and yet I saw DRI AVG Technologies on my bill, I’ve seen lots of people also complaining about this. Is there a way to revert this and to stop whatever charges being made

Hi Effrain,

We will certainly check this for you.

We see that you have subscribed to the trial version of AVG Internet Security - unlimited program. This trial subscription has been renewed automatically to the paid version that is why the charge of 69.99 USD happened on your account.

We have also sent you the renewal reminder notification on 9/2/18 informing you about the automatic renewal process.

I have cancelled the automatic renewal for this current subscription and this product won't be renewing in future.

Do you wish to get refund for this subscription?

Thank you for your confirmation.

I have sent you an email, please reply to that email with the requested information.

Yes, I would like to ask for a refund