I've been charged £64.99 by Digital River Ireland GB. You're the only company linked to these crooks that I can even fathom a mischarge.
I have checked your website and my account, no subscriptions are pending or active and I have zero orders on their system. I'm wondering whether anybody has an idea or contact number for them or AVG can check that nothing is active on my account, if so, can i please have a refund, freeze and deletion of my information if there is anything on your system.
Hi Mike,
We located the charges under different e-mail address of yours. Hence, sent you an e-mail and revert to us to proceed with the refund.
Thank you.
The charge is via Digital River Ireland GB and I am not definite it has anything ot do with AVG, I am trying to cover all avenues and my bank is sorting out refund arrangements.
Thank you for your prompt reply.
Hello Mike,
We acknowledge your refund request.
The charge of 64.99 wasn't found on your current account of AVG. Hence, sent an email for you to provide all possible email address and the screenshot of bank statement that shows this charge which will help us to locate the exact account.
Thank you.