Hello Dennis,
We are here to help you.
May I know if you have checked the AVG quarantine page ( AVG Internet Security > Menu > quarantine and look for the program) and if you have check the AVG Ransomware blocked/allowed app page (open AVG Internet Security > Hacker Attacks > open button under Ransomware > blocked/allowed app)?
If not, please go to the above locations and look for your program. If the program is there, you can allow it.
Regards,
Alok.
I have Cobian 11 Back-up programme installed. When I wanted to back-up the this programme to my external harddrive. An Avg popup came up & said do I want to Block this programme.as it saw as a threat and I said yes by mistake.
How do I unblock this programme as I want to back-up my data onto the external harddrive.
Can someone assist me?
Hello Dennis,
We are here to help you.
May I know if you have checked the AVG quarantine page ( AVG Internet Security > Menu > quarantine and look for the program) and if you have check the AVG Ransomware blocked/allowed app page (open AVG Internet Security > Hacker Attacks > open button under Ransomware > blocked/allowed app)?
If not, please go to the above locations and look for your program. If the program is there, you can allow it.
Regards,
Alok.