I used the free one-time TuneUp and put a number of applications to Sleep. When I did so, they did not run any more. I get an error message "Windows cannot find <file>. Make sure you typed the name correctly, and then try again." If I change the name of the .exe file it does run. I have done a rollback via the rescue center, and uninstalled TuneUp. I have had an online chat session with support, but they've determined it's a Microsoft problem. It isn't - only those programs I put to sleep with TuneUp have the problem. How can I manually undo whatever "Sleep" does ? (Windows 10 - 64-bit)
None of this works for me as Control Panel does not show programs. Never ever buy this product. As you can see from above it is faulty
To reactivate any program that AVG has put to sleep go into control panel-system and security-administrative tools. Right Click on the sleeping program and Left Click on properties. At the drop-down box for start up type select automatic from the drop-down box.
Hello Marc,
We are sorry to know that. Have you uninstalled AVG completely from your computer now? If so, we suggest you to install the same back and try to disable all the applications from sleep mode and then try to open the other applications.
Thank you
To reactivate any program that AVG has put to sleep go into control panel-system and security-administrative tools. Right Click on the sleeping program and Left Click on properties. At the drop-down box for start up type select automatic from the drop-down box.
This is really, really poor form AVG. It#'s now 2021 and I've got this same issue. 5 years since the first post and you haven't fixed this yet?
The links provided above go to a generic FAQ with tons of answers and if you try to contact support the button doesn't work.
Please can you tell me how I can fix this issue. I uninstalled the product and now when I try to launch any programme my PC says the file can't be found. Please help ASAP!!!
I have the same issue. I d/l the free trial. AVG put some of my programs to sleep. I decided not to purchase because I cannot afford it. When the free trial expired, the programs that were sleeping never woke up again. Do I need to purchase your program to get my pc to work again? If so I promise you when my antivirus subsription runs out I will never purchase from you again. I'm sorry but I just don't think that's right.
TJ Hanna's suggestion didn't work for me and I have the exact same problem as Hannah Cameron and Marc Hillman in that most of my programmes don't start (Word, Chrome, Adobe PDF viewer etc.) I tried going on AVG PC Tune Up Rescue Center but it crashes everytime …What should I do? I need my programmes to work! No way am I buying a complete new laptop just because I installed this AVG Tune Up trial!!!
I am having this same issue now with the PC Tune Up - set things to sleep
mode and now they won't open at all? Comes up with "Skype has woken up. We'll put it back to slfeep after you close it" yet it doesn't open at all. My trial has also expired, really need this solved as use programs like Skype for work
This is really, really poor form AVG. It#'s now 2021 and I've got this same issue. 5 years since the first post and you haven't fixed this yet?
The links provided above go to a generic FAQ with tons of answers and if you try to contact support the button doesn't work.
Please can you tell me how I can fix this issue. I uninstalled the product and now when I try to launch any programme my PC says the file can't be found. Please help ASAP!!!
I have the same issue. I d/l the free trial. AVG put some of my programs to sleep. I decided not to purchase because I cannot afford it. When the free trial expired, the programs that were sleeping never woke up again. Do I need to purchase your program to get my pc to work again? If so I promise you when my antivirus subsription runs out I will never purchase from you again. I'm sorry but I just don't think that's right.
TJ Hanna's suggestion didn't work for me and I have the exact same problem as Hannah Cameron and Marc Hillman in that most of my programmes don't start (Word, Chrome, Adobe PDF viewer etc.) I tried going on AVG PC Tune Up Rescue Center but it crashes everytime …What should I do? I need my programmes to work! No way am I buying a complete new laptop just because I installed this AVG Tune Up trial!!!
Hello Marc,
Are you able to open the "Speedup" tab from AVG PC TuneUp interface. If yes, please open the same and try to enable the applications from sleep mode. If you are unable to do so, in this case, we suggest you to uninstall AVG PC TuneUp using the AVG remover tool and see if that fix the issue http://avgclick.me/uninstallAVGPCTuneUp
Thank you
My free trial of TuneUp has expired so now I'm really stuck.
None of this works for me as Control Panel does not show programs. Never ever buy this product. As you can see from above it is faulty
I am having this same issue now with the PC Tune Up - set things to sleep
mode and now they won't open at all? Comes up with "Skype has woken up. We'll put it back to slfeep after you close it" yet it doesn't open at all. My trial has also expired, really need this solved as use programs like Skype for work
I have uninstalled TuneUp, AVG Protection and AVG, i.e. everything, and rebooted. The problem still persists. The action of Sleeping an application has done something permanent to those applications. I did Sleep MS Office, but all I had to do was restart a service to fix it. There have been 1 or 2 other programs with an obvious associated service, and restarting the service fixes it. I have a problem with Acrobat Reader DC. I can't see any obvious associated service. I will reinstall AVG, but I think I'm screwed.
Hello Marc,
We are sorry to know that. Have you uninstalled AVG completely from your computer now? If so, we suggest you to install the same back and try to disable all the applications from sleep mode and then try to open the other applications.
Thank you
Steve,
Please try to run AVG Remover tool as instructed in this link http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to completely remove the traces of AVG PC TuneUp program.
NOTE: Please click 'Run anyway' if the tool does not detect any AVG apps when it is run.
I have reinstalled TuneUp, but I can't see where I un Sleep programs