Hallo! Ich hab bei meinem AVG Free-Dingsbums auf "aktualisieren" geklickt - und OHNE irgendeinen weiteren Hinweis darauf, daß ich eine "Verpflichtung" eingehen werde, habe ich jetzt eine Testversion, die 29 Tagen läuft.
Da ich sowas noch nie hatte, hab ich auch keine Ahnung, was weiter passiert.
Auf der Homepage ist für mich nichts rauszukriegen, weil sämtlicher Text in Englisch ist - und ich kann gar kein Englisch!!!
- Was nun, liebe Leute, muß ich jetzt etwas bezahlen, was ich gar nicht will?
- Wie komm ich da wieder raus?
- Fordert AVG mich nach Ablauf dieser 29 Tage noch einmal zu einer "Stellungnahme" bzw. eine Kaufbestätigung/-ablehnung auf?
Ich bin für jeden Hinweis dankbar!!!
Gruß in die weite
Bärbel
Barbel, This Community is basically English language… Query translation…
(Unwanted) upgrade to PRO
Hello! I with my AVG Free whatnot on "Update" clicked - and WITHOUT any other indication that I will go into a "commitment", I now have a test version that runs 29 days.
Since I had never been something I've no idea what happens next.
On the homepage is for me nothing rauszukriegen because all text is in English - and I can not speak English !!!
- What now, dear people, I must now pay something I do not want?
- How shall I get out?
- Asks AVG me after these 29 days, nor even on an "opinion" or a purchase approval / denial?
I am grateful for any advice !!!
AVG Guru
The main aim of this campaign is to create an awareness to customer to know about our advanced featured programs so that they can try the trial and make use of it and if they like it they can purchase the license for it or if they don't wish to continue with it they can downgrade from trial version to free version. To downgrade from trial to free please follow the instructions mentioned in this link: http://avgread.me/1073t3Z .
Please feel free to contact us should you need any assistance.
Hello Barbel,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you.
Hello Barbel,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you.