Unexpected charge on my account

AVG Subscription
3

Hello Shana,

I understand the inconvenience.
I see that you have already submitted a ticket through our web contact form.
I have checked the screenshot that you have provided in the request submission.
It shows that you have been charged for a mobile subscription.
I request you to keep checking your email to know about the status.
Your patience is much appreciated.

1

I have been charged $19.14 from my bank account for something i have no idea about. I havent bought any games or purchased anything from google. Who can help me solve this and how do i get my money back?

2

Hello Shana,

I understand the inconvenience.
I see that you have already submitted a ticket through our web contact form.
I have checked the screenshot that you have provided in the request submission.
It shows that you have been charged for a mobile subscription.
I request you to keep checking your email to know about the status.
Your patience is much appreciated.