Unexpected stop when scanning Mac

AVG Protection
8

Danny, To take a screenshot in MAC, please follow the below instructions : 1. To capture the entire screen, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop with the filename starting with “Picture” followed by a number, example Picture 1, Picture 2, and so on. 
2. To copy the entire screen, press Command-Control-Shift-3. The screen shot will be placed on your clipboard for you to paste into another program like PowerPoint, Word, Photoshop, etc.
For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

7

Hi Danny,
We apologize for the inconvenience caused due to the error. Please attach us the screenshot http://avgclick.me/getscreenshot of the error message to assist you further.
Thank you!

1

Help. !!!   When I scan my MacBook, it makes it up to 99% then I get this unexpected stop error… I have reloaded AVG and restarted multiple times …

2

Thanks Guys for some reason after a few re-starts the scan completed today not sure what that was about   Thanks again   Danny

3

Hi Danny,
We are glad to know that your issue has been resolved. Please feel free to contact us for any further assistance with AVG.
Thank you!

5

Danny, To take a screenshot in MAC, please follow the below instructions : 1. To capture the entire screen, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop with the filename starting with “Picture” followed by a number, example Picture 1, Picture 2, and so on. 
2. To copy the entire screen, press Command-Control-Shift-3. The screen shot will be placed on your clipboard for you to paste into another program like PowerPoint, Word, Photoshop, etc.
For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

4

Hi Danny,
We apologize for the inconvenience caused due to the error. Please attach us the screenshot http://avgclick.me/getscreenshot of the error message to assist you further.
Thank you!

6

OK Danny, No probs… Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
AVG Guru