Kara, Have a look @ this AVG article (https://support.avg.com/SupportArticleView?l=en_US&urlName=Availability-of-AVG-Family-Safety).
AVG Guru
Thanks Alan
Ive seen that article and have followed those steps. The uninstall program asks me for my admin password. I enter the password and it says it is invalid. I reset my password to a new password and it still says it is invalid. I tried to simply delete the files within the AVG folder and it wont let me do that either. It says it is in use. I have stopped the program from running and removed it from the start menu but it still wont let me unistall or delete.
I did not see this issue on any posts within this forum. I tried to call AVG and was told that they no longer support this product.
Hello Kara,
We regret for the inconvenience caused. We have sent an email regarding uninstall of your AVG Family Safety.Please check with your inbox or spam folder. If you are facing any issues please let us know. Thank you.
Hi
I have been given a computer from a friend who upgraded to a new one. They had family safety installed.
I would like to uninstall it but do not have the admin password.
My friend has not used the computer in a long time and does not have a record of the password she used.
Thanks
We regret for the inconvenience caused. We have sent an email regarding uninstall of your AVG Family Safety.Please check with your inbox or spam folder. If you are facing any issues please let us know. Thank you.
Kara, Have a look @ this AVG article (https://support.avg.com/SupportArticleView?l=en_US&urlName=Availability-of-AVG-Family-Safety).
AVG Guru
Thanks Alan
Ive seen that article and have followed those steps. The uninstall program asks me for my admin password. I enter the password and it says it is invalid. I reset my password to a new password and it still says it is invalid. I tried to simply delete the files within the AVG folder and it wont let me do that either. It says it is in use. I have stopped the program from running and removed it from the start menu but it still wont let me unistall or delete.
I did not see this issue on any posts within this forum. I tried to call AVG and was told that they no longer support this product.