Hello Marco,
I understand the inconvenience. Please run AVG Clear tool mentioned in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Restart the PC and check if AVG traces are removed completely from your PC. If not please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG services running in the background to check and assist further.
Thank you for letting us know, Marco.
If you have any feedback to share with us, please share it on our product feedback page here: http://avgclick.me/AVGfeedback .
Thank you for your advices and help.
As anything was working I suspended the new antivirus software and everything ran successful and I could remove AVG Free from my PC. It was kind of conflict between both programs and that's why AVG was not working.
Regards,
Marco SC
Hello,
I'm trying to uninstall the software because I have AVG Free and I got a licence from another brand, but I can't open the interface (I also tried as admin), I couldn't repair it from control panel, AVG removal message says that there's no AVG software in my PC but the processes still running in task manager. I've restarted my PC several times but still not working.
Marco, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Marco,
I understand the inconvenience. Please run AVG Clear tool mentioned in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product
Restart the PC and check if AVG traces are removed completely from your PC. If not please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG services running in the background to check and assist further.
Thank you for your advices and help.
As anything was working I suspended the new antivirus software and everything ran successful and I could remove AVG Free from my PC. It was kind of conflict between both programs and that's why AVG was not working.
Regards,
Marco SC