I have AVG free trial which expired so I paid for a year subscription on May 2020, I have since tried to install the package but was not able to unless I uninstall the old one first.
have tried to uninstall the old one but it won't let me saying it is open, so since May I gave up.
but today I got message that my computer had lots of junks etc and suggest I have to pay for subscription which I already have.
please help!!!