Greetings,
We're glad to look into this & help you.
From your description, it seems that an AVG setup is already running in the background, which is blocking the new setup installer.
In this regard, please restart your computer once & check if it helps. Regarding virus definitions, this could happen if there are any network interruptions.
Hence, we'd suggest you to try changing the network settings & attempt to update the virus definitions.
Please try the above step & let us know if it helps.
It keeps saying I need to update virus definitions, but when I try, it spins and spins for hours and won't update. When I tried to repair the app, it says it can not repair or uninstall because it is currently running. When I contacted customer service they only wanted to sell me the paid version. ALL I WANT to do is UNINSTALL the un-working free AVG version that is using tons of memory on my pc and is apparently impossible to remove. Is there ANY way do I do that? PLEASE!
Greetings,
We're glad to look into this & help you.
From your description, it seems that an AVG setup is already running in the background, which is blocking the new setup installer.
In this regard, please restart your computer once & check if it helps. Regarding virus definitions, this could happen if there are any network interruptions.
Hence, we'd suggest you to try changing the network settings & attempt to update the virus definitions.
Please try the above step & let us know if it helps.