Hello Anthony,
We will help you in this.
Could you share us the screenshot of the error message you get while uninstalling?
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi Guys,
Looking for some help uninstalling all my AVG products and installing newer versions. The online support / suggestions just do not seem to far enough to help.
I attempted to uninstall all my AVG products from my Mac by dragging and dropping them into the trash (yes, I should have read the support pointers earlier). When I tried to reinstall the newer versions, my Mac "told" me I had earlier versions still on the hard-drive that had to be removed. As I had removed things via "trashing" the old version, I had no AVG icons or tool bars to help me uninstall the products the "correct" way.
I have tried to discover where the products are "hiding" - but no joy (other products also do not seem to help - "Clean My Mac" and "Gemini II")!
Can anyone help?
T…
Thank you for writing back to us with the screenshots, Tony
We'd suggest you to take advantage of our free remote assistance to investigate further on this, by following the steps in the email that has been sent to you.
Hello Anthony,
We will help you in this.
Could you share us the screenshot of the error message you get while uninstalling?
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.